We respect the privacy of any user who accesses our site(s) and we are committed to safeguarding your personal information.

Collection and Storing of Personal Data

The Company collects, uses, stores, discloses and transfers personal data only when needed to
provide its services and fulfill its contractual obligations. The Company may also use your
personal information about the products you trade in your account. The Company will notify
you if it intends to use your personal data for any other purpose and shall request your consent.
You can contact us at any time with questions or concerns.
Note that you can control what and how you receive communications from us and how we use
your information.

The Company may collect the following from you when you sign up/register to a trading account
(both live/demo):

  • Name
  • Surname
  • Date of Birth
  • Gender
  • Phone
  • Email
  • Address
  • Local Identification
  • Location Data
  • SSN/Tax ID
  • Education
  •  Trading knowledge & experience
  •  Utility bill
  • Credit card/ bank account/ e-wallet details
  • Details of your visits to our Website and App
  • Source of funds/wealth
  • Communication between yourself and us
  •  Publicly available information about you
  • ID/Passport/Driving License
  • Financial Information
  • IP Address & Device specifications relating to your trading experience


If you are a corporate client we are required to collect additional information such as corporate
documents of address, shareholders, directors, officers including additional personal
information for the shareholders and directors. We have the right to ask any additional
information we deem necessary for the purpose of satisfying legal and regulatory requirements.

Personal Information we automatically collect & automated analysis
The Company automatically collects your IP address and trading history. The Company also
collects and uses the personal information you provide in the Appropriateness Test (risk
assessment) in order to place you to one of the three levels the Company has which is based on
your risk appetite. This profiling is for Anti-Money Laundering and Combating the Financing
of Terrorism purposes which the Company has a duty to comply with.

Our legal basis/obligations
Due to internal and external audit requirements, for data security purposes and as we believe
to be necessary or appropriate and in order to perform our contractual obligations towards you,
the Company may be required to disclose your personal data in order to:

  • Comply with legal and regulatory obligations
  • respond to requests from courts, public and government authorities, enforcement agencies and regulatory agencies
  • Protect the Company’s rights, privacy, safety and property
  • Enforce the Terms and Conditions and policies
  • Investigate, detect, prevent or take action regarding illegal activities or other wrongdoing

Retention of Personal Data
Under Directive 2014/65/EU of the European Parliament and of the Council of 15 May 2014 on
Markets in Financial Instruments and amending Directive 2002/92/EC, the Company is
obliged to keep your personal data provided to us for a period of five years and, where requested
by the competent authority, for a period of up to seven years after the termination of the
business relationship. When we no longer need personal data, we securely delete or destroy it.

The Company uses cookies on the Website and Platform in order to store and collect
information. Such information include, but not limited to, your IP address, software
configuration, aggregate use information, geographical location data and operating system.
Cookies are small text files which are sent from us to your computer which are stored, read and
help us load your personal preferences and improve your experience. The Company uses both
session ID and persistent cookies. You can remove persistent cookies by following directions
provided in your internet browser’s ‘Help’ file. You may reject our cookies which might result in
a lower standard of your experience. Please read the Company’s Cookie Policy which is available
on our website for further information regarding cookies.

3rd Party Data Collection
We may disclose to these third parties only the minimum personal data that is required to
perform their contractual obligations to us. Our third-party service providers are not permitted
to share or use personal data we make available to them for any other purpose than to provide
services to us. When the Company is transferring your personal data to third parties, it always
takes all appropriate measures to protect and safeguard your personal data according to this
Policy. In general, the Company requires that the third party processors are also diligent and in
compliance with Data Protection principles as well as this policy.. In this view, your personal
data may be transferred to the following:

  • Marketing, trading education, and
    customer support service providers
  • Legal counsels and legal consultants
    √ Financial institutions, payment
    service providers, cards payment
  • Supervisory, regulatory and public
    authorities, including courts of
    justice, law enforcement authorities
    and other governmental bodies
  • Data storage and archiving providers
  • Fraud detection agencies
  • Information aggregation agencies for
    Anti-Money Laundering and
    Combating the Financing of
  • Fraud detection agencies
  • Auditors and accounting consultants

Transfer of Data outside the EEA
The Company’s operations are exclusively targeting the European Economic Areas (“EEA”). The
Company does not offer its services to Clients outside the EEA, but your personal data may be
transferred, processed and stored outside the EEA in order for the Company to perform its
contractual obligations towards you. When the Company is transferring your personal data to
third countries, it always takes all appropriate measures to protect and safeguard your personal
data according to this Policy. The Company will take all reasonably necessary measures to
ensure that data is treated diligently and securely, and in accordance with this Privacy Policy.

Your rights
The Company respects your rights to access and control your personal data. The Company will
respond to any requests you have regarding your personal data and if and where applicable, will
correct, amend or delete your personal data.
Individuals have the following rights under GDPR:

  • Right to be informed
  • Right of rectification
  • Right to object
  • Right to restrict processing
  • Right to data portability
  • Right to erasure
  • Right of access
  • The right not to be subjected to automated decision-making including profiling

All of the above rights do not apply in all circumstances. The Company will make all reasonable
and practical effort to comply with your request. The Company might not be able in some cases
to fulfil your request, if it is not consistent with applicable laws and regulations which upon
request you will be advised accordingly.
Please note that the timing of delivery of information following receipt of a request is, without
undue delay and at least one month of receiving the request. On some occasions, depending on
the complexity of your request, it might take up to three months.
Regarding the fees, no fee will occur for a single copy of the requested data while reasonable
administrative effort is required in order to deliver. Reasonable administrative charges will
apply for further copies. If a fee does apply, we will provide you with the relevant cost which you
will have to accept before the Company proceeds with the process of your request. Failure to do
so, might result in the Company’s refusal to comply with your request.
Your request to any of the above rights must come from the email you used when you registered
with us and should be sent to dpo@trade360.com

Data Security/Integrity
The Company makes best effort to protect your personal data. We maintain security standards,
procedures and commercially acceptable means to ensure that your personal data is protected
and the risk of any kind of destruction, loss, alteration, disclosure is minimized.. While we take
adequate measures to protect your personal data, we cannot guarantee its absolute security.

Sharing and Disclosure
We do not share your personal information with others except as indicated within this policy or
when we inform you and give you an opportunity to opt out of having your personal information